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Active Shooter for Public-Safety Communications
Course Topics
- Introduction
- Module 1: Incident Management
- Module 2: Role of Law Enforcement
- Module 3: Role of Fire and EMS
- Module 4: Role of the Telecommunicator
- Module 5: Media Matters
- Module 6: The Aftermath
- Conclusion
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Emotional Intelligence for Law Enforcement
Course Topics
- Introduction
- Module 1: Introduction to EQ
- Module 2: The Emotional and Rational Brain
- Module 3: Improving Emotional Intelligence
- Conclusion
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Community Policing/Customer Service
Course Topics
- Introduction
- Module 1: Understanding Customer Service
- Module 2: Effective Customer Service
- Module 3: Effective Communication
- Conclusion
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Use of Force/Keys to Winning With the Use of Force
Course Topics
- Introduction
- Key #1: Managing Emotion and Interpersonal Communication
- Key #2: Assuring the Legal Validity of the "Core" Transaction
- Key #3: Maintaining Proportionality and Managing Force Escalations
- Key #4: Avoiding Peripheral Poisonings
- Conclusion
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Investigating the Domestic Violence Case
Course Topics
- Introduction
- Victim and Officer Safety
- Threat Assessment
- Power and Control Wheel Behavioral Characteristics
- Investigating the Dating Violence Case
- Avoiding Dual Arrest and Officer Manipulation
- Investigating the Strangulation Case
- Stalking and Counter Stalking
- Responding to Children at the Scene
- Recognizing/Responding to Elderly Abuse
- Dispatchers/Call Takers
- Civil Liability in Domestic Violence
- Conclusion
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Becoming an Exemplary Peace Officer/Applied Ethics
Course Topics
- Introduction
- Module 1: Ethics
- Module 2: Character
- Module 3: Ethical Decision Making
- Conclusion
We develop our courses using only the best nationally-recognized subject matter experts. This ensures that you get information that is accurate, effective, and reflects current public safety best-practices. With over 2 hours of material per course, plus built-in assessments, our training is comprehensive and provides value that is unmatched in online training today.
Randy Means is our Director of Curriculum Development and Quality Assurance. He is a nationally known and respected police legal advisor and trainer. He has taught collaboratively with most of the leading police experts and trainers in this country. His work has been mentioned in the Wall Street Journal, discussed on 60 Minutes, and featured on the Law Enforcement Television Network.
Click here
to listen to what Randy Means has to say about our training.
Our Active Shooter SME's (click on their images for a short video message)
Matthew Shenk, Radioroom Supervisor, Lancaster County-wide Communications, Pennsylvania. Matt has been an Assistant Supervisor or a Primary Supervisor for the last 20 years. He currently holds certifications as an Emergency Number professional, a PA State certified 911 Supervisor, an APCO Radioroom Supervisor, an Incident Dispatcher, and an Emergency Medical Dispatcher. He is also an APCO Adjunct Instructor for Active Shooter and a CommCenter Supervisor.
Bernard Brown, Assistant Director of Emergency Services, City of Danville, Virginia. Bernard J. Brown ("Buster") has 25 years of experience in Emergency Services. He has been involved with both NENA and APCO on both state and national levels. Buster is an APCO adjunct instructor and a DCJS instructor, and an American Heart Association BLS instructor.
One price for all courses for the entire year! For just $59.95 per person, per year, you get:
- Access to any and all courses at Policecommunity.net, plus new courses released during the year.
- The convenience of quality online training that fits within your agency's schedule.
- Complete reports on the training performance of your staff, including progress on each course taken, whether they passed/failed, and how much time they spent in training.
- Online and telephone support from our courteous and responsive staff.
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